Privacy Policy

Privacy policy

What constitutes personal data?

- Information that is directly or indirectly attributable to a physical individual.
- Images, photos and sound recordings of individuals that are processed in a computer.
- IP numbers and cookies, if they can be linked to a physical individual

What constitutes processing of personal data?

Processing implies all types of actions relating to personal data such as collection, storage, processing, extradition, dissemination, organisation.

Personal Data Controller

Navamedic AB
Corporate registration number. 556564-9661
Box 240 32
SE-400 22 Gothenburg, Sweden

Navamedic AB is responsible for the processing of personal data.

What information do we collect and why?

Why? Processing carried out What personal data?
To be able to manage meeting bookings

- Receipt of bookings
- Sending of booking confirmations
- Communications concerning the booking.

- Name
- Contact details

Legal basis: Legitimate interest

Storage period: As long as there is justified interest or until the customer invokes the right to object.

Why?

Processing carried out

What personal data?

To be able to manage orders

- Deliveries, including notification and contacts relating to deliveries.

- Name
- Contact details
- Payment history
- Payment information
- Purchase information

Legal basis: To fulfil the contract of sale.

Storage period: Until delivery is completed and for a period of 12 months to be able to handle any complaints.

Why?

Processing carried out

What personal data?

Campaigns and other interactions with customers

- Marketing of products, direct marketing

- Name
- Contact details

Legal basis: Consent

Storage period: Until the individual invokes their right of objection.

Why?

Processing carried out

What personal data?

To be able to manage customer service issues

- Mail correspondence via the website or company e-mail.

- Name
- Contact details

Legal basis: Legitimate interest

Storage period: Until the case is settled

Why?

Processing carried out

What personal data?

To comply with applicable legislation

- Necessary to comply with the legal requirements we have to adhere to (e.g. the Accounting Act, the NFA´s regulation, pharmaceutical legislation). Decision-making authorities may require information in, for example, the event of product recall.

- Name
- Contact details
- Payment history
- Payment information
- Purchase information

Legal basis: Legal obligation

Storage period:

From where do we collect your personal data?

- What you yourself provide to us in connection with contact or orders
- Data from third parties such as address information from companies providing it.

Who can we share the data with?

We share personal data with so-called personal data processors. This is so that we can fulfil, for example, a contract of sale. We have agreements with companies that help us with the following:

- Marketing
- IT Services
- Printing
- Transportation

Navamedic AB has signed an agreement with all personal data processors to ensure that your personal data is protected.

Where is your personal data processed?

Your personal data is stored on servers located in the EU

For how long will we keep your personal data

We never save your information any longer than we believe is reasonable. Under "Right of Access" you can request the information we have stored about you. Should you find any errors, you have the right to request that your personal data be corrected. You also have the right to provide supplementary information in case you think something is missing.

You may also request that we delete (Right to Erasure) your information if you:

- No longer believe that it is necessary for us to have your personal data
- Object to processing for direct marketing purposes.
- Disagree with our decision on legitimate interest and that your reasons outweigh our balance of interests.

We make every effort to satisfy your desire, but keep in mind that we may be entitled to refuse your request if there are legal obligations that prevent us from deleting your personal information, for example the Accounting Act.

Cookies

Cookies are a small text file that the website you visit requests to save on your computer. The information in the cookies consists of numbers and letters. Cookies at Navamedic.com provide us with no personal information about yourself. How long cookies are stored depends on the type of cookies involved. The majority that we use are deleted as soon as you leave the session (session cookies), whereas others can be stored up to 2 years. We also have cookies that are placed on your computer by another company (third party).

You can manage your cookie settings yourself by accessing the settings and configuration of your Web browser. You should be aware that if you turn off or adjust the use of cookies, the features of the website may not work in an optimal manner for you.

How is your personal data safeguarded?

Your data is protected in our IT systems. Only those who need to see your personal data have access to it. The systems ensure that no unauthorized persons have access to your data.

Regulator

If you believe that your personal data has been mishandled, you have the right to submit a complaint to the Data Protection Authority.

Questions regarding data protection?

If you have concerns regarding something related to data protection, please contact us at gdpr@navamedic.com